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FedEx Office is a convenient and advanced provider of printing, packaging, and transportation services worldwide, and a subsidiary of FedEx Corp. (New York: FDX). Today, its national printing survey showed that 82% of small and medium-sized enterprises (SMBs) and 61% of consumers choose to print at the same or higher speed as the previous year. Printing materials are still highly valued - nearly half of the audience stated that the convenience provided through digital and mobile access is a very important factor in this process.

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In the survey, the FedEx office analyzed the preferences and purchasing habits of consumers and small and medium-sized enterprises towards printing services. In the main survey results, printing materials benefit small businesses in various ways, with 92% of people stating that this helps them compete with large organizations. In addition, nearly nine out of ten SMBs believe that printing is very important or somewhat important in communicating with potential customers and attracting new business.

When deciding where and how to print, comprehensive services including quality, support, and convenience are crucial.

Quality ranks among consumers (77%) and small and medium-sized enterprises (78%).

In SMB, high-quality printing, such as color matching and ink resistant to water, UV, and tearing (64%), as well as the ability to consult someone about their printing projects (44%), are considered very important.