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The reference delivery time for Hefei FedEx packages is calculated from the time of delivery to the FEDEX warehouse. The reference normal delivery time is 2-7 working days (at this time, the package is valid until the recipient receives it online), except for special circumstances! The delivery time is closely related to the customs clearance time and flight arrangements at the destination.

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FEDEX Reference Effectiveness Overview Southeast Asia North America Europe Other 1-2 (working days) 2-3 (working days) 3-4 (working days) 4-7 (working days) Hefei FedEx Compensation/Other Value Added Services

The compensation standard is for shipments that are missing, out of stock, or damaged. If the recipient receives a package that does not match the weight, quantity, or quantity of the package, or if it is damaged, the recipient should provide feedback on the loss or damage to the destination FEDEX within 24 hours of receiving the package. And within 7 working days, provide our company with the recipient's local registration number and accident certificate, in order to investigate and claim compensation from FEDEX.

If verified by FEDEX, the compensation is free of shipping and the declared value of the package is not more than 100 USD. Partial damage or loss requires compensation based on the percentage of the actual lost quantity to the total, but the compensation does not exceed 100 USD. Due to customs spot checks, parcels may be lost or their contents (in whole or in part) may be lost or detained by customs when parcels are opened for inspection by customs. Our company does not assume any responsibility arising from this. 2. Our company can purchase on behalf of you. Please contact your sales representative for the fee standard.