成都DHL国际快递 成都DHL国际快递预约寄件/网点寄往全球/寄件流程

成都DHL国际快递 成都DHL国际快递预约寄件/网点寄往全球/寄件流程

DHL Supply Chain is in the field of contract logistics in the Americas and is part of the Deutsche Post DHL Group. Today, it released its research report on the evolution of the e-commerce supply chain. Research has shown that although understanding the crucial importance of e-commerce for customer retention and satisfaction, there are still some implementation obstacles.

These new insights come from a global survey of nearly 900 decision-makers responsible for logistics or supply chain management and e-commerce. The respondents come from all major industries, including retail, consumer goods, life sciences, high-tech, automotive and engineering, and manufacturing.

The report shows that 70% of B2C companies and 60% of B2B companies are still striving to fully implement their strategies, although 70% of respondents rate e-commerce as "very important" or "extremely important" to their business in terms of quantity and revenue.

This article, titled "E-commerce Supply Chain: Overcoming Growth Pains," also reveals the main obstacles to implementing a comprehensive strategy, including constantly changing customer expectations, delivery speed, and limitations of existing infrastructure.

E-commerce is the main driving force for business growth. Companies know that without a comprehensive omnichannel strategy that establishes deep personal relationships with each customer, they will not be able to continue operating, but many companies do not know how to continue meeting customer needs, "said President Jim Gehr, Retail, DHL Supply Chain, North America. Both B2B (61%) and B2C (65%) respondents believe that e-commerce has an impact on customer retention and satisfaction, and this number is expected to only increase in the next 3-5 years. This is why the supply chain is a key task of providing higher predictability, flexibility, and speed to continuously improve service levels

The constantly changing demand for e-commerce also means that over 50% of enterprises will make significant changes to their strategies in the next 3-5 years. To cope with this pressure, many companies choose to collaborate with third-party logistics companies (3PLs) to enhance their internal resources and capabilities, enabling them to quickly and effectively expand to take advantage of e-commerce opportunities.

At DHL Supply Chain, we have 20 years of e-commerce experience in some of the most demanding supply chain applications, "Gehr said. Our knowledge and experience enable us to seamlessly respond to changing needs through mature labor solutions and flexible capabilities, ensuring that our customers always have the needs to meet their requirements, "Gehr said. Even if each company is in a different position in the implementation of its e-commerce strategy, it is always to please customers. A partnership with 3PL can provide customers with the productivity, visibility, and agility they need